Before Coronavirus we received a lot of cash tips but once we reopened we were worried about our staff receiving cash

Owner - Sorella

Pre-Covid our staff would regularly receive cash tips and in some it made up a significant amount of their shift earnings. We didn’t want our staff to suffer financially as a result of our new risk assessment. But we also couldn’t take any chances at all clearly the safety of our staff is priority. We needed to find a solution to cashless tipping due to the risk of infection. We were worried about our customers having to download yet another app but it turns out Tip Pot is very different due to tipping being something you do retrospectively. Once aware of the new system our customers have no issue in regularly leaving cashless tips.